Customer Service Representative/Collector

Join the Atlas Credit Family!

Build Your Career With a Company That Values You!

Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring!

Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued.

We're looking for friendly, motivated, and dependable individuals to join our team!

What You'll Do

As a Customer Service Representative, you'll help customers find financial solutions while providing exceptional service both in the office and in the field.

Build positive, lasting relationships with customers

Assist with loan applications, payments, and account management

Handle incoming and outgoing customer calls

Follow up on accounts and past-due balances

Conduct field visits to assist customers with payments when needed

Answer questions and resolve customer concerns professionally

Promote our financial services and help grow our customer base

Maintain accurate customer records and transactions

Follow company procedures for cash handling, collections, and office security

No financial services experience? We provide training to help you learn our processes and succeed in your role!

What We're Looking For

Customer service experience preferred (1+ year)

Strong communication, listening, and problem-solving skills

Comfortable making high-volume calls and handling account collections

Friendly, professional attitude and willingness to learn

Ability to multitask and stay organized in a fast-paced environment

Basic computer and data entry skills

Valid driver's license, vehicle insurance, and reliable transportation required for field visits

English proficiency required; bilingual English/Spanish skills are a plus!

Schedule & Work Environment

Full-time position with 8-hour shifts

Primarily Monday–Friday schedule

Occasional Saturday shifts may be required based on business needs

Availability to work the last Saturday of every month is required

Weekday schedules and days off may be adjusted when Saturday shifts are scheduled

Benefits & Perks

At Atlas Credit, we believe in taking care of our team!

Competitive pay

Performance-based bonus opportunities

Group health insurance

Optional dental and vision coverage

Paid vacation and sick time

Paid major holidays

401(k) retirement plan with employer matching

Paid training and professional development

Opportunities for career advancement

Benefits are subject to applicable eligibility requirements.

Why Atlas Credit?

When you join Atlas Credit, you're joining more than a company — you're becoming part of a team that values hard work, customer service, and professional growth.

Whether you're looking to build a long-term career in financial services or take the next step in your professional journey, we're excited to help you succeed!

Ready to become part of the Atlas Credit family?

Apply today! We look forward to meeting you!

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