Jobgether
Customer Success Engineer, Sydney
Australia
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hirly's read of this role
- Role family
- Customer support
- Seniority
- Mid level
- Country
- AU
- Work mode
- Remote-friendly
- First seen by hirly
- 3 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Engineer based in Australia.
- This is a highly technical customer-facing role focused on helping organizations achieve measurable value from advanced telemetry and observability solutions.
- You will act as a trusted advisor throughout the customer lifecycle, from onboarding and adoption through expansion and long-term success.
- The role combines deep technical expertise with strategic relationship management, enabling customers to optimize how they manage, transform, and route data.
- You will work with technical teams as well as senior business stakeholders, translating complex technology into clear business outcomes.
- Success will depend on your ability to identify new use cases, expand adoption, and use data-driven insights to keep customers engaged and successful.
- You will collaborate closely with sales, marketing, product, customer experience, and engineering teams as the voice of the customer.
- This remote-first opportunity is ideal for a technically strong customer advocate who enjoys solving complex problems and building lasting partnerships.
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