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WorkWave

Customer Success Manager

Remote, US

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hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Stated salary
$90,000 – $100,000 per year
Country
US
Work mode
Remote-friendly
First seen by hirly
16 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

At WorkWave, we are committed to empowering the hardworking service professionals who keep our world safe, clean, and beautiful. Through our powerful suite of software solutions, we give these business owners the tools they need to run their businesses more efficiently, increase profitability, and deliver exceptional service.

We are seeking an experienced, results driven strategic Customer Success Manager (CSM) to drive long term customer value, product adoption, portfolio retention, and growth across our key customer accounts.

Working alongside an Account Manager (AM) and Renewal Manager (RM) as part of a strategic account triad, you will act as the primary owner of account strategy, ongoing product stickiness, and business value realization. You will collaborate closely with executive decision makers to build custom roadmaps, track key business metrics, and ensure customers maximize the full ROI of our solution suite.

Original posting on WorkWave's site ↗

Listed on hirly, a job board. hirly is not the employer: WorkWave is hiring for this role.

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