Dark Store Manager - Bengaluru

About Zippee:

• •Zippee is building Indias #1 Quick Commerce Logistics for consumer brands.
• •Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• •Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
• •Were backed by VCs & founders of India's biggest unicorns like Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), Prashant Pitti (easemytrip).

Role:

• •We're looking for a talented Operations Executive- Dark Store Operations
• •Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact.
• •This is an in-person role at our dark store and you must be based near Kalyan Nagar, Bangalore.

Role & responsibilities:

• •Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Kalyan Nagar, Bangalore.
• •Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
• •Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• •Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
• •Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
• •Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

• •3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
• •MUST have strong communication & team management skills
• •You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
• •You must have a local network of dark store/warehousing/operations/last-mile delivery associates.