Data Analyst, Platform Excellence Ops Analytics

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Data Analyst, Platform Excellence Ops Analytics based in Canada.

• This role plays a pivotal part in improving fulfillment quality across a complex online marketplace.
• You will leverage operational performance data to identify quality gaps, uncover root causes, and recommend meaningful improvements.
• The position combines deep analytical work with proactive monitoring, reporting, and operational problem-solving.
• You will support retailer performance, fulfillment quality, launches, escalations, and strategic initiatives across the business.
• Working closely with business, product, engineering, and technical stakeholders, you will turn complex data into clear, actionable insights.
• The role offers a dynamic, cross-functional environment where ownership, transparency, and continuous improvement are highly valued.
• It is an opportunity to directly influence reliability, operational excellence, and the experience of customers, shoppers, retailers, and the broader marketplace.