Data Operations Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Data Operations Lead based in the United States.

• The Data Operations Lead will oversee the end-to-end delivery, accuracy, and reliability of critical healthcare enrollment data operations.
• This role ensures that production data processes and exchanges run efficiently, securely, and in compliance with operational standards.
• Working closely with an offshore operations team, you will coordinate daily activities, manage escalations, and maintain consistent service quality across time zones.
• As the primary onshore point of contact, you will support internal and external customers while directly handling time-sensitive operational tasks during US business hours.
• You will also lead troubleshooting, strengthen standard operating procedures, and identify opportunities to improve workflows through automation.
• This is a hands-on individual contributor position requiring strong technical expertise, independent judgment, and the ability to lead through influence rather than direct management.
• The role is fully remote within the United States, with occasional after-hours support and participation in an on-call rotation.