Delivery Team Assistant

Requirements

Strong Excel skills and confidence working with spreadsheets, databases, and large amounts of data.

Good analytical skills, with the ability to review, organize, interpret, and identify inconsistencies or trends in data.

Exceptional attention to detail and accuracy, particularly when working with reports, documentation, and data.

Strong organizational and time-management skills, with the ability to manage multiple tasks in parallel, prioritize effectively, and follow up with others to ensure deadlines are met.

Strong communication and coordination skills, with the ability to work effectively with different stakeholders and keep information organized and up to date.

Fluent English, as English is the primary language of communication in this role.

Proactive and reliable approach, with the ability to work independently, identify what needs to be done, and follow tasks through to completion.

Nice to have

Previous experience in an IT or consulting company.

Basic understanding of project management principles and processes.

Experience working with project-related data, reports, or documentation.

Familiarity with tools such as Jira, Confluence, SharePoint, or similar project management/collaboration platforms.

Responsibilities

Projects and time tracking:

Register projects and project participants in our project management system.

Monitor timely timesheet completion across the team.

Ensure Project Managers approve logged time on schedule.

Reconcile registered time against client-billed time.

Track key deadlines (time approval, period closing, etc.) and follow up with Team and Project Managers to keep them on schedule.

Identify and escalate data discrepancies such as time mismatches or unregistered participants.

Records and documentation:

Keep consultant profiles current, accurately reflecting recent projects and experience.

Manage document handover and maintain registers, such as signed contracts at project kickoff.

Team and commercial support:

Handle Capability Managers' requests on team cost monitoring, working with financial and commercial data on teams and projects.

Support Capability Managers with organizational tasks: preparing reports, maintaining registers, and coordinating internal team communication.

Facilitate meetings and track agreed action points.

Cross-functional collaboration:

Support hiring by drafting job postings and working closely with HR on recruitment.

Collaborate with Sales on the handover of projects to Delivery.

Contribute to developing and improving company policies, and help ensure they're followed.