Director

Summary

The Regional Office Director leads a Veterans Benefits Administration (VBA) Regional Office, overseeing all benefits and services for Veterans, their families, and survivors. They set strategic direction, ensure effective program execution, improve performance, promote accountability and integrity, align operations with national priorities, manage resources wisely,and build partnerships to support the VA's mission. Relocation expenses are authorized for this vacancy announcement

Duties

The Director leads all aspects of the VA Regional Office's operations and programs to ensure timely, accurate, and Veteran-centered delivery of benefits and services. Core responsibilities include: Establishing policies and procedures that align Regional Office operations with VBA and VA requirements. Directing subordinate managers in resolving operational challenges and ensuring effective service delivery. Monitoring program performance and implementing corrective actions to improve outcomes and operational efficiency. Developing organizational plans and determining resource needs to accomplish short- and long-term mission objectives. Allocating and managing resources, including personnel, budget, and equipment, to support efficient operations. Overseeing human capital programs, including staffing, workforce development, performance management, and grievance resolution. Providing executive oversight of VBA business lines and ensuring consistent, high-quality delivery of benefits and services. Representing the Regional Office with Veterans, community stakeholders, government partners, and interagency committees. Work Schedule: Full time, Monday through Friday, 8:00-4:30 PM ET Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Director/37956A Relocation/Recruitment Incentives: Authorized Relocation expenses and services (Permanent Change of Station - PCS) are authorized. PCS covers the relocation of a household for government convenience when transferring between duty stations. By accepting PCS, the selectee agrees to remain in Federal service for 12 months after the move. Failure to complete the service period may require repayment of PCS expenses. Click here for more information. Financial Disclosure Report: Required; Financial Disclosure Statement OGE Form 450 is used to assist agencies and employees to avoid conflicts between duties and financial interest. Bargaining Unit: No

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 10/02/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14 level. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-15 (or higher) and the promotion potential of your current position must be at least GS-15. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-15 Grade Level Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-14), in the normal line of progression for this occupation in the organization. The specialized experience must include leading, providing decision-making, and directing large, complex organizational programs within a Regional Office, VA business line, Veterans Integrated Service Network (VISN), or comparable Federal or private-sector environment. To be qualified, resumes must demonstrate all of the following: Managing or directing program operations that deliver benefits or services; Leading or supervising managers or multidisciplinary teams; Developing or implementing policies, procedures, or organizational plans; Evaluating program performance and implementing corrective actions; Overseeing or contributing to human capital programs, including hiring, performance management, training, and labor or employee relations; Managing budget, resources, or organizational priorities to achieve mission outcomes. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis. Applicants wishing to receive credit for such experience must indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position is primarily in an office setting. This work normally involves mental rather than physical exertion. Some travel may be necessary on occasion for training, meetings, or customer interactions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.