Director of Engagement

What We Do

C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail. We deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner. Our capabilities span the full shelf: from getting brands on it, to getting them off it.

We’re passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers. We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives. Different backgrounds, one mission.

Who We Are

C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.

The best brands are built by the best people. Come build with us.

Overview of the Role

We are looking for a Director of Engagement will manage our national top client partnerships, with a focus on strategic initiatives. This role will lead strategy sessions, business reviews, develop and track KPI’s, and provide recommendations. This is a highly visible role in the organization and will work cross-functionally with our internal teams and executive leaders.

Location: Chicago, IL will observe a hybrid schedule 3-days in office

S alary range: $110,000 - $120,000 based on experience, qualification and skills.

Travel requirement: 20% - i.e. industry trade shows, client national sales meetings, and /or any other events.

What You’ll do at C.A. Fortune

Client relationship management nationally for select C.A. Fortune client partnerships , overseeing partnerships across every pillar within C.A. Fortune

Strategic leadership - analyze and track macro level Key Performance Indicators (KPIs) for client’s book of business & provide recommendations, action items and consultative advice as a CPG expert

Partner with Sales Development team on client’s selling priorities – give guidance to strategic approach

Lead 1-2 annual executive, top-to-top meetings and/or business reviews between C.A. Fortune executives and client’s executives for each client

Identify and build leads for existing client partnership expansion opportunities

Advise clients on channel goals, marketing strategy and retail execution

Key point of contact for internal relationships with account personnel including executives, retail, accounting, branding, ecommerce, sales and finance

Revenue forecast management – develop annual budget rooted in analytics in partnership with Sales Development team

Develop and track KPI’s to ensure mutual partnership success - This includes but not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume and promotional spend management

Establish regular communication with clients and internal stakeholders that lead to strong working relationships

Lead onboarding for new clients assigned to desk

Works collaboratively with leadership positions across all pillars of organization ( i.e. Sales Development , Retail, ECOM, Marketing, Finance, Support , Sales, etc.)

Able to lead cross-functional teams towards common goals

Develop annual corporate bonuses rooted KPIs that benefit both the client and C.A. Fortune

Provide client s relevant information for their brand/categories on a regular basis

Ability to oversee initiatives and motivate others to execute without being involved in the day-to-day

What You Should Bring to the Table

Bachelor’s Degree

7-10 + years CPG industry sales and category management experience

Strong presentation , communication and leadership skills

Must demonstrate sales planning, forecasting and sales execution experience

Aptitude to effectively interpret and use multiple information sources to develop strategic plans

Proven ability to build and maintain strong, effective relationships with clients and cross-functional groups

Proficient in spreadsheet and presentation software; problem solver; well-developed organizational, communication and time management skills

Confident in change management

Ability to read, interpret, present data – SPINS, Nielsen, IRI

You Will Stand Out if You Have

Client Management and/or Agency Experience strongly preferred

Prior experience with SPINS, Nielsen, and IRI

Understanding of the C.A. model

Perks

PTO & Sick Days

11 paid company holidays per year

1 Floating Holiday

2 paid volunteer days per year

Bonus eligible

3 months fully paid parental leave (regardless of gender)

Medical, dental, and vision

Paid company life insurance

401k with company match

Summer hours (half day Fridays from Memorial Day thru Labor Day)

Come As You Are

C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.