Director, People & Culture

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto.

Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

We are seeking a Director of People & Culture to provide operational leadership, planning and execution for Yonge Street Mission’s (YSM) People and Culture department through its functional areas of accountability, including:

Recruitment and Onboarding

Total Rewards – Compensation, Benefits and Perks

Performance Management

Training and Development

People Care and Work Culture – Employee Health & Wellness, Employee Relations and Engagement

Policies and procedures, including regulatory compliance

HR Communication, Human Capital Management Systems and Metrics

Safety and Risk Management including Privacy

Succession Planning

Organizational Development and Change Management

Reporting to the Chief of Staff, the successful candidate will serve as the organization’s primary Human Resources subject matter expert in the development, operational planning and execution of P&C strategy to deliver innovative, values-centered and DEI-principled solutions.

Responsibilities:

Develop, implement and oversee YSM’s annual operational plan and budget for P&C

Initiate, develop and continue to improve policies, systems, programs, and processes that support talent attraction and retention, staff development, people-focused leadership, staff wellness and safety

Provide organizational guidance and direction on HR matters, including escalated complex or high-risk employee relations matters, the cultivation of a positive culture, support people leadership skills, performance management, the annual budget, and change management to advance YSM’s ministry

Drive effective HR strategy implementation for compensation, talent management, and learning and development

Support the development of an internal understanding of people care issues and emerging trends to maximize positive impact on staff well-being and productivity

Implement outcome measurement and reporting processes, policies and practices to maximize operational efficiency and stewardship of resources

Facilitate and build relationships with a breadth of other organizations, (including other Christian organizations and non-profits in the social services sector) to enhance YSM’s capability to attract and retain high-quality Christian staff

Develop and sustain YSM branding as an employer of choice and a great place to work for Christian professionals

Provide leadership and direction to develop, coach and mentor the P&C team

Ensure that the unique Christian ethos and identity of YSM is maintained and embodied in and throughout P&C operations, including staff training and embedded cultural practices

Qualifications:

Post-secondary education combined with 10+ years of relevant experience; CHRL / CHRE designation strongly preferred

Advanced or expert-level HR knowledge across a broad range of related disciplines

Strong working knowledge of the Employment Standards Act, the Ontario Human Rights Act and other employment legislation

Excellent strategic thinking and analytical skills with the ability to exercise sound professional judgement, problem-solving, discretion and timely decision-making across complex, sensitive, and / or changing needs and situations

Exemplary relationship-building skills to build trust, challenge, coach and influence constructively as a credible HR advisor across YSM

Excellent verbal and written communication skills to communicate complex or sensitive information clearly, directly and with appropriate discretion and compassion

Ability to balance multiple priorities and organizational needs while ensuring legal compliance and effective risk management

Effective self-awareness and self-management with a high level of adaptability

Strong professional ethics and a solid understanding of Christian theology, cultural competence and DEI principles

Demonstrated personal commitment to YSM’s principles of faith, mission and values

Compensation: YSM offers market competitive rates and will pay a starting salary of $110,000 for this role, combined with a comprehensive suite of benefits and perks.

Deadline for Application : Available until filled

While we appreciate all responses, only candidates under consideration will be contacted.

YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note that this position is for an existing vacancy, and YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.

Learn more about YSM at www.ysm.ca

Date Posted: October 16, 2026