DS Associate Account Executive

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You enjoy building long-term customer relationships and helping businesses get more value from their software. You’re curious about how different industries work and like understanding what really matters to customers. At Access, you’ll work with a wide range of organisations and products, with the freedom to shape your role, grow your skills and make a real impact on customer success and revenue.

Day-to-day, you will:

• •Manage a portfolio of existing customers, building trusted relationships and keeping customer satisfaction high.
• •Take time to understand each customer’s business and spot opportunities to introduce additional Access software, services and support.
• •Own the full sales process, from early conversations and proposals through to negotiation and contract completion, with support from pre-sales when needed.
• •Work closely with support, services and marketing teams to improve the customer experience and help generate new leads through events, webinars and case studies.

Your skills and experiences might also include:

• •Experience in account management, relationship management or solution sales, ideally within Software as a Service (SaaS) or other business software.
• •Confidence communicating with people at all levels, whether that’s on the phone, over email or in presentations.
• •Strong organisation and time management skills, with the ability to prioritise and work at pace.
• •Comfort using technology such as Microsoft Office, Salesforce, social selling tools and market mapping platforms.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do . We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.