Dynatrace Observability Lead/Architect

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Job Overview:

The Dynatrace Observability Lead /Architect is responsible for defining and driving the end-to-end observability strategy, architecture, Integration and implementation. This role ensures alignment with SRE and DevOps practices, enables AIOps capabilities, and lead s the onboarding, optimization, and continuous improvement of observability across the organization.

Key Responsibilities:

Define observability strategy, standards, and architecture (metrics, logs, traces, APM)

Establish SLIs, SLOs, error budgets, and observability readiness standards

Define tagging, metadata, and telemetry standards (naming, formats, traceability)

Design integration architecture across CI/CD, observability, and ITSM platforms

Define and enforce governance model, compliance, and audit requirements

Establish KPIs and success metrics aligned with business and reliability goals

Consolidate findings from assessments and identify risks and improvement areas

Develop observability maturity assessment (DevOps/SRE alignment)

Define implementation roadmap (quick wins vs long-term initiatives)

Drive stakeholder workshops and validations

Lead integration of CI/CD pipelines with observability (logs, metrics, traces, deployment markers)

Implement tagging strategy (app, env, version, commit ID)

Integrate with incident, change, and release management systems

Define and implement service-level KPIs and golden signals

Build operational and business dashboards

Configure event correlation and alert tuning to reduce noise

Track reliability metrics (MTTR, SLOs, change failure rate)

Define and implement AIOps architecture and use cases

Drive AIOps (anomaly detection, RCA, event correlation, predictive insights)

Implement automation, runbooks, and self-healing workflows

Lead application onboarding and ensure standards adoption

Act as primary stakeholder interface and drive best practices across teams

Key Skills:

Proven hands-on experience with Dynatrace SaaS and Managed environments.

Strong knowledge of Azure, AWS, and GCP cloud infrastructures.

Proficiency in infrastructure monitoring (VMs, containers), application performance monitoring (APM), and log analytics.

Familiarity with ActiveGate, OneAgent, Network zone, Extension deployment, and SNMP device monitoring.

Strong experience in Digital experience monitoring

Strong analytical skills and understanding of AIOps practices.

Excellent communication and documentation skills.

Experience in creating dashboards and defining alert strategies.

Strong experience with Dynatrace (APM, Infra, Logs, DEM, AIOps)

Deep understanding of SRE, DevOps, and Observability principles

Experience with CI/CD tools and cloud platforms (Azure/AWS/GCP)

Knowledge of ITSM integrations and incident management workflows

Experience in automation, scripting, and AIOps implementations

Preferred Qualifications:

Dynatrace certification (Associate or Professional).

ITIL or Service Management experience.

Exposure to enterprise security and compliance standards.

Experience working in multi-tenant or large enterprise environments.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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