E-Billing Operations Analyst

Role Summary

The Legal eBilling Operations Analyst supports the day-to-day execution of electronic billing (eBilling) processes for legal services suppliers. This role is responsible for administering matter, invoice, budget, accrual, and supplier management activities within the TyMetrix 3600 platform while ensuring compliance with billing guidelines, legal operations procedures, and financial controls. The analyst serves as a point of contact for legal professionals, finance teams, and external legal suppliers regarding billing inquiries, invoice processing, and eBilling system support.

Key Responsibilities

• •Administer timekeeper rate management processes within the eBilling platform.
• •Create and maintain legal matters and associated budgets, including execution of budget approval workflows.
• •Support Alternative Fee Arrangement (AFA) administration, including:
• •Blended hourly rates
• •Deal-based billing
• •Fee caps
• •Hourly rate discounts
• •Volume-based discounts
• •Matter-based rates
• •Task-based billing caps

• •Manage accrual processes by tracking unbilled fees and expenses for legal matters.
• •Review and apply legal billing requirements, including:
• •LEDES billing standards
• •UTBMS coding requirements
• •Internal billing policies and procedures

• •Research and resolve invoice-related inquiries through system analysis, reporting, and stakeholder communication.
• •Generate reports and maintain spreadsheets to support invoice validation, accrual tracking, and operational analysis.
• •Communicate directly with attorneys, legal professionals, and external suppliers regarding invoice status, billing questions, and issue resolution.
• •Provide user support and training on eBilling systems and related processes.
• •Maintain accurate records and ensure compliance with legal operations, finance, and procurement requirements.
• •Collaborate with Legal, Finance, Procurement, Accounts Payable, and technology teams to support billing operations.

Required Skills/Qualifications

- Education

• •Pursuing or completed Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• •Equivalent combination of education and relevant professional experience may be considered.

- Experience

• •Experience using Microsoft Office applications, including Excel, Outlook, Word, and SharePoint.
• •Experience working with data, reporting, invoicing, billing operations, finance operations, or administrative processes.

- Technical Skills

• •Ability to work with billing systems, financial data, and reporting tools.
• •Proficiency in Microsoft Excel for data analysis and reporting.
• •Ability to create and maintain spreadsheets and operational reports.

- Professional Skills

• •Fluent written and verbal English communication skills.
• •Ability to manage multiple tasks and deadlines simultaneously.
• •Strong analytical and problem-solving skills.
• •Ability to research, investigate, and resolve operational issues.
• •Ability to handle confidential and sensitive information appropriately.
• •Ability to collaborate effectively with cross-functional and international stakeholders.
• •Demonstrated ability to follow established procedures and meet commitments.

Preferred Skills/Qualifications

• •Bachelor's degree in Business Administration, Finance, Accounting, Legal Operations, or a related discipline.
• •Experience with legal eBilling systems, including TyMetrix 3600 or similar Enterprise Legal Management (ELM) platforms.
• •Familiarity with LEDES billing formats and UTBMS coding standards.
• •Experience supporting legal operations, accounts payable, procurement, supplier management, or invoice processing functions.
• •Knowledge of Alternative Fee Arrangements (AFAs) used in legal services billing.
• •Fluency in additional languages beyond English.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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