eden - Host

Description

Eden is ever evolving, with a menu that embraces seasonal flavors that cultivate inside our on-site greenhouse or sourced locally from farmers and purveyors. In addition to the seasonal menu, there is private dining available, market offerings, and an elevated bar with specialty crafted cocktails.

Eden is seeking a friendly, organized, and professional Host to join our front-of-house team. As the first point of contact for our guests, the Host plays a key role in creating a welcoming and seamless dining experience. This position is responsible for greeting guests, managing reservations and waitlists, coordinating table flow, and supporting the service team to ensure an exceptional guest experience.

Key Responsibilities

Greet guests warmly upon arrival and provide a welcoming first impression of the restaurant

Manage reservations, walk-ins, and waitlists using the reservation system (Open Table)

Escort guests to their tables while maintaining efficient table flow and accurate seating rotation

Communicate clearly with servers and managers regarding table availability and guest needs

Answer phone calls, respond to guest inquiries, and assist with reservations

Maintain cleanliness and organization of the host stand and entry area

Monitor the dining room and assist in maintaining overall guest satisfaction

Support front-of-house operations during busy service periods

Provide accurate information about the menu, specials, and restaurant policies

Assist with guest departures and ensure guests leave with a positive final impression

Requirements

• •Professional presence with a minimum of 2 years experience in a casual fine dining or higher establishment
• •Welcoming, positive demeanor, hospitality mindset
• •Strong work ethic and desire to excel and learn
• •A passion for hospitality and guest service
• •Strong verbal and written communication skills
• •Proficiency with Open Table is Preferred
• •Flexible availability including evenings & weekends!
• •Ability to stand and walk for extended periods of time
• •Ability to move quickly throughout the restaurant during service
• •Ability to lift and carry up to 25 lbs occasionally

Benefits:

• •Health, dental, and vision insurance.
• •401(K) after 1 year of employment
• •Paid time off and sick leave
• •Daily lunch provided
• •Free parking
• •Snack and beverage bar