Employee Service Representative

Employee Service Representative

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe.

We’re looking for an experienced Employee Service Representative (part time: Mon, Tue, Wed) to work closely with our team in London. You will act as the first point of contact for HR and admin-related queries from employees and external partners. Your role will involve providing support to our managers and employees, assisting in daily office needs, and managing our company’s general administrative activities.

You will also lead the execution of our employee experience strategy, which encompasses planning and overseeing various employee initiatives such as organizing happy hours, celebrating birthdays, managing swag orders, and coordinating team activities, among others.

Responsibilities:

Maintain the office in excellent condition and arrange necessary upgrades

Maintain a positive work environment by being proactive in identifying the office’s and employees' needs

Facilitate team events and activities

Perform a variety of employee-related administrative tasks

Assist with events, occasions, holidays, and research trends to produce relevant company affairs, happy hours, conferences, etc.

Handle processing bills, invoices, and provide support with new and existing suppliers’ agreements and deals

Collaborate with facility management, including cleaning, security services, delivery coordination, and dealing with emergencies

Onboard new employees, explaining company policies (onboarding takes place once a month)

Arrange office supplies

Requirements:

Proven work experience as an HR or Office Admin, Employee Experience, or relevant role

Experience in end-to-end execution of welfare activities and events

Experience working in an IT environment

Excellent organizational skills, with an ability to prioritize important projects

Process-oriented with excellent communication skills, able to coordinate multiple endpoints

Strong phone, email, and in-person communication skills

Excellent organizational and time-management skills

Creative mindset, and ability to deliver under pressure

Attention to detail and problem-solving skills

High level of English, written and spoken

Benefits:

Join a global, data-driven company with a unique product and a strong R&D center

Work in an exceptional, innovative, and dynamic environment

Enjoy full transparency and open communication with colleagues

Take advantage of tremendous opportunities for growth and career advancement

Influence and help build personalized product experiences for millions of users

We offer:

Generous compensation and career advancement opportunities

Comfortable office located in the vibrant London Bridge area

Comprehensive private medical insurance (BUPA)

Training & Development/Tuition reimbursement

The latest tech equipment, including macOS devices

Free daily lunches, as well as a fully stocked kitchen with snacks and fruits

Happy hours and team gatherings to foster a fun and collaborative workplace culture

Friend Referral Program with generous bonuses

Relocation bonus for non-local candidates

We Play to Win! We Play it Smart! We Play as a Team!

We believe in investing in our employees and creating a workplace that promotes innovation, creativity, and collaboration. At Moon Active, we strive to unleash our potential and break records every day! We encourage our team members to be bold and make important decisions. Here, each one of us has a huge impact on the bottom line, we solve.

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