Engineer - Identity Lifecycle Management

JOB DESCRIPTION

Engineer - Identity Lifecycle Management

The Big Picture

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry .

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion .

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer.

The Opportunity

​​ ​​The Engineer - Identity Lifecycle Management is an entry-level position designed for individuals starting their career in identity lifecycle management. The role focuses on supporting SailPoint IIQ operations, performing QA testing, and resolving basic support tickets.​ This is an ​​ i ndividual c ontributor​ role.

Working under guidance from senior developers. This is a hybrid remote and office-based role in Sri Lanka, aligning with the local job requirement guidelines. Primary shift: [2:00 PM - 10:00 PM SLST, 3:30 AM – 11:30 AM CDT] with flexibility. Most work is performed Monday through Friday virtually using collaboration tools and video conferencing. Our team has occasional on-call support.

Responsibilities:

​​Support & Troubleshooting : Triag ing and resolv ing low-complexity tickets in the team’s queue

​​QA & Testing Support : T esting activities for new integrations, patches, and lifecycle changes

​​Development Support : Assist ing with minor SailPoint IIQ configurations under guidance

​​Documentation & Learning : Document ing processes and actively build IAM knowledge​

Requirements:

​​ A Bachelor’s D egree in Computer Science , Information Systems, or related field; or equivalent practical experience

​​ An a dvanced degree or IAM-related certifications

​​1–2+ years in IT or IAM (internships or coursework acceptable)

​Exposure to Java, SQL, or scripting languages a plus

​​ Must be e ager to learn and grow into IAM development

​Strong analytical and troubleshooting abilities

​Team-oriented and detail-focused

Benefits:

US dollar-linked compensation

Performance-based annual bonus

Performance rewards and recognition

Agile Benefits - special allowances for Health, Wellness & Academic purposes

Entertainment allowance

Team engagement allowance

Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws

Overseas travel opportunities and exposure to client environments

Hybrid work arrangement

Sysco LABS is an Equal Opportunity Employer.