Engineering Manager – Commercial Technology

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.

Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.

With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.

Build a newsworthy career at the FT.

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We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

About you

You are an experienced engineering leader with a strong software engineering background and a track record of leading teams responsible for business-critical products and platforms.

You combine strong people leadership with credible technical judgement. You are comfortable setting direction, helping teams make complex engineering decisions and remaining close enough to the technology to understand the health, risks and opportunities within the platforms you own.

You understand that engineering leadership is about more than delivery. You think about the long-term health of technology: architecture, reliability, security, scalability, developer experience, operational performance and the ability of teams to evolve their systems sustainably.

You are comfortable working closely with Product and business stakeholders, translating priorities into engineering plans and making thoughtful trade-offs between new capabilities, technical investment and operational needs.

You are also motivated by developing people and teams. You create clear ownership, coach engineers, build capability and create an environment where people can challenge, learn and take increasing responsibility.

About the team

Commercial Technology is part of the Internal Products group within FT Product & Technology. We are a multidisciplinary group of Engineers, Product Managers and Business Analysts responsible for building and operating the technology platforms that support the FT’s commercial capabilities across Marketing, Sales, Service and Commercial Data.

We are undertaking a significant evolution of our commercial technology landscape, bringing these capabilities together around a more connected Salesforce platform and establishing a strong foundation for how our commercial teams engage with customers and use data.

In Marketing & Commercial Dat a, we are evolving our marketing technology landscape towards Salesforce Marketing Cloud Next and Data 360, while continuing to operate and transition from established platforms including Bloomreach, Marketo and Legacy Salesforce Marketing Cloud products for B2B & B2C marketing.

In Sales & Service , we are consolidating a number of Salesforce CRM orgs with their associated processes and procedures into a leaner Commercial Technology estate, utilising data available to us via Data 360, into a setup that aligns with the FT’s future commercial capabilities and setup.

In Commercial Platform , we are establishing a centre of excellence at the heart of the commercial workflow, tasked with ensuring the security, health and viability of our day-to-day commercial operation and providing a primary support route for our business users

The Engineering Manager will lead one of the engineering teams within Commercial Technology, working closely with Product, Senior Engineers, other Engineering Managers and the wider Commercial Technology leadership team.

What you’ll work on

As Engineering Manager within Commercial Technology, you will lead the engineering team responsible for the delivery, performance and continuous evolution of the FT’s Marketing & Commercial Data capability.

You will be accountable for ensuring the engineering team is effectively organised, supported and resourced to deliver business outcomes. This includes leading delivery and planning, managing engineering capacity and priorities, building strong relationships with Product, Programme and business stakeholders, and ensuring risks, dependencies and resource constraints are understood and actively managed.

You will be leading a team through a significant transformation of the FT's commercial technology landscape, balancing the delivery of new capabilities with the operational health of existing platforms, the development of engineering capability and the longer-term evolution of the Commercial Technology estate.

You will remain close to the technology and provide credible engineering leadership. You will support technical decision-making, challenge approaches where appropriate and ensure the team understands the architecture, risks and operational health of the systems it owns.

You will also work with Principal Engineers and other senior technical leaders on decisions that extend beyond your team's boundaries, ensuring local engineering decisions contribute to a coherent and sustainable Commercial Technology landscape.

You will report to the Principal Engineer for the Commercial Technology domain.

Your responsibilities will include

Engineering Delivery & Planning

Own engineering delivery across the Marketing & Commercial Data capability, ensuring agreed business outcomes are delivered effectively and sustainably.

Work with Product, Programme, the Technical Lead and wider Commercial Technology leadership to shape priorities, roadmaps and achievable delivery plans.

Own the allocation of engineering capacity, balancing delivery commitments with operational needs, technical improvement, team capacity and longer-term capability development.

Identify and actively manage delivery risks, dependencies, resource constraints and capability gaps, escalating where necessary.

Continuously improve engineering processes, development workflows, documentation and ways of working.

People Leadership & Team Health

Leading, supporting and developing engineers, admins and specialists across Marketing Technology and Commercial Data through regular 1:1s, coaching, feedback and career development.

Setting clear expectations for individual and team performance

Create an inclusive, supportive and psychologically safe environment, building a strong engineering culture based on ownership, collaboration, continuous learning and shared accountability.

Manage team capacity and sustainable workloads, supporting the wellbeing, effectiveness and long-term development of the team.

Identify skills and capability gaps and work with engineers and wider engineering leadership to develop the capabilities required for our future platform.

Lead recruitment, onboarding and organisational change within the capability, ensuring engineers are supported through changes to technology, roles and ways of working.

Technical Leadership & Collaboration

Partner closely with the Technical Lead – Marketing & Commercial Data, Together you will provide the complementary people, delivery and technical leadership required to operate and evolve our Marketing & Commercial Data capability successfully.

Own the organisational conditions required to execute the technical strategy, ensuring teams have the skills, capacity and ways of working required to deliver it successfully.

Contribute to technical discussions and d