Executive

Description

Brief Job Description:

Basic understanding of order management process and its corresponding activities

Good communication skills in Spanish and English languages

Receive and enter customer orders into ERP systems accurately

Validate order details (pricing, quantities, customer data, and delivery terms)

Perform basic credit and order checks as per defined guidelines

Coordinate with internal teams (sales, warehouse, logistics, billing) for smooth order fulfillment

Track order status and follow up on delays or discrepancies

Handle order modifications, cancellations, and returns under supervision

Assist in resolving customer queries related to orders and delivery

Ensure proper documentation and compliance with process requirements

Support invoicing by maintaining clean and accurate order data

Responsibilities

Brief Job Description:

Basic understanding of order management process and its corresponding activities

Good communication skills in Spanish and English languages

Receive and enter customer orders into ERP systems accurately

Validate order details (pricing, quantities, customer data, and delivery terms)

Perform basic credit and order checks as per defined guidelines

Coordinate with internal teams (sales, warehouse, logistics, billing) for smooth order fulfillment

Track order status and follow up on delays or discrepancies

Handle order modifications, cancellations, and returns under supervision

Assist in resolving customer queries related to orders and delivery

Ensure proper documentation and compliance with process requirements

Support invoicing by maintaining clean and accurate order data

Technical Skill Requirements:

Strong accounting knowledge with O2C experience in order management and billing.

Basic understanding of: Customer master data, Pricing conditions & Material/product master

Basic knowledge of: Delivery processing, Shipping and logistics coordination and Inventory/stock availability checks

Must be computer literate; Excel, Word, PPT

Knowledge of JDE & SAP ERP is desired

Ability to document the process

• Qualifications
• Competencies Required:

Excellent communication skills both verbal and written

Understanding end-to-end processes and appreciation of critical parameters

Problem identification and analytical ability

Strong knowledge of MS Office

Self-initiative, drive and zeal for continuous improvement

Ability to discharge the responsibilities in a conflicting environment

Ability to lead in a continually challenging environment

Adherence to Policies/Compliances

Fosters a spirit of collaboration and teamwork

Intellectually agile and analytical

Experience in JDE & SAP ERP is desired