Executive - Facility

Job Title

Executive - Facility Job Description Summary

Job Description

• •Key Responsibilities
• •Oversee daily soft services operations including housekeeping, pantry, façade cleaning, and waste management.
• •Ensure cleanliness, hygiene, and upkeep of all office areas as per defined standards.
• •Supervise housekeeping staff, assign duties, and monitor performance.
• •Conduct routine inspections of premises and ensure timely corrective actions.
• •Coordinate with vendors for manpower deployment, consumables, and service quality.
• •Maintain inventory of cleaning materials, tools, and consumables.
• •Ensure adherence to safety, hygiene, and compliance guidelines.
• •Handle client interactions, address service-related concerns, and ensure customer satisfaction.
• •Prepare daily/weekly/monthly reports on soft services performance and activities.
• •Support in planning and execution of events, deep cleaning, and periodic maintenance activities.
• •Monitor attendance, discipline, grooming, and training of soft service staff.
• •Ensure timely escalation and resolution of operational issues.
• •Assist Facility Manager in audits, documentation, and continuous improvement

Skills & Competencies

• •Strong communication and interpersonal skills.
• •Ability to manage teams and coordinate with multiple stakeholders.
• •Good knowledge of housekeeping standards, chemicals, and equipment.
• •Problem‑solving attitude with attention to detail.
• •Proficiency in MS Office for reporting and documentation

INCO: “Cushman & Wakefield”