Executive, Product & PMO

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Job Description:

1. Product Discovery & Business Analysis

• •Facilitate stakeholder workshops, interviews, and discovery sessions to identify business challenges, operational inefficiencies, and digital opportunities.
• •Gather, analyse, document, and validate business requirements, functional requirements, and user stories.
• •Support business process mapping and gap analysis activities to improve operational effectiveness.
• •Translate business requirements into structured documentation for solution design and implementation.
• •Conduct market, operational, and business research to support product development and project initiatives.

This ensures digital solutions address actual business needs and support value-driven outcomes.

2. Product Delivery & Transformation Execution

• •Support end-to-end delivery of digital products and transformation initiatives from discovery through implementation.
• •Coordinate activities between business stakeholders, Digital teams, vendors, and implementation partners.
• •Support product roadmap execution and backlog management activities.
• •Assist in prioritising business requirements and enhancement requests based on business value and feasibility.
• •Participate in prototype reviews, solution demonstrations, and validation activities.
• •This improves delivery effectiveness and accelerates realization of business value from digital investments.

3. PMO Governance & Project Coordination

• •Maintain project plans, delivery schedules, risks, issues, dependencies, and governance artefacts.
• •Track project progress, milestones, budget utilisation, and key performance indicators.
• •Prepare project reporting materials, governance dashboards, and management presentations for leadership review.
• •Support steering committee, project board, and governance meetings through coordination and reporting activities.
• •Ensure adherence to established project governance and delivery standards.
• •This strengthens project governance, delivery visibility, and execution discipline across initiatives.

4. User Adoption, Testing & Change Readiness

• •Coordinate User Acceptance Testing (UAT) planning, execution, issue management, and sign-off activities.
• •Facilitate stakeholder engagement and feedback collection throughout the delivery lifecycle.
• •Support change management, user training, communication, and adoption readiness activities.
• •Monitor post-implementation performance and user adoption to support continuous improvement.
• •This enables successful transition of solutions into operational use and supports sustainable business ownership.

5. Value Realization & Continuous Improvement

• •Support tracking of business benefits, operational improvements, and value realization metrics arising from digital initiatives.
• •Assist in identifying opportunities to improve processes, workflows, and stakeholder experience.
• •Support preparation of business cases, project papers, budget submissions, and investment justifications.
• •Contribute to continuous improvement of Product Delivery and PMO methodologies, templates, and practices.
• •This ensures digital initiatives achieve measurable operational and business outcomes.

To apply, please submit your resume and cover letter outlining your interest for this role.