Facilities Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Facilities Coordinator, you will provide administrative support to the facilities management team, acting as the central point of contact for facility-related issues. You will handle service requests, coordinate with vendors, maintain records, and assist with projects to ensure smooth facility operations and enhance workplace experience.

What your day-to-day will look like:

Manage the service request system, logging and tracking all facility-related requests and issues (temp control, cleaning, office equipment etc.)

Comply with KPI and SLA

Coordinate vendor access and oversee onsite work

Conduct regular site walks to assess and address facility conditions

Liaise with service providers and building management for work arrangements

Assist with employee moves, including coordination with IT and updating floorplans

Collaborate across departments to ensure smooth facilities operations

Coordinate scheduling of preventive maintenance and repairs with service providers

Perform administrative duties including but not limited to inventory management, compiling reports, data analysis, inventory management

Process Purchase Orders and maintain financial records related to facilities

Functioned as point of contact and manage client’s daily inquiry

Order supplies and manage inventory for facility operations

Support the facilities team with administrative tasks and special projects

Support ad hoc assignment

Desired or preferred experience and technical skills:

Experience with facilities management software or work order systems

Proficiency in Microsoft Office Suite, particularly Excel and Outlook

Knowledge of procurement processes and vendor management

Experience with document management systems

Understanding of basic building systems and maintenance requirements

Bilingual proficiency in English and Cantonese, Mandarin is a plus

Familiarity with health and safety regulations in Hong Kong

Required Skills and Experience:

Minimum 3-5 years of administrative experience, preferably in facilities or property management

Strong organizational skills with ability to multitask and prioritize effectively

Excellent attention to detail and accuracy in record-keeping and data entry

Proficient computer skills including Microsoft Office applications

Effective communication skills in both English and Cantonese

Experience in vendor coordination and basic contract administration

Secondary education required, higher diploma in business administration or related field beneficial

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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