Field Supervisor

What We Do

C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail. We deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner. Our capabilities span the full shelf: from getting brands on it, to getting them off it.

We’re passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers. We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives. Different backgrounds, one mission.

Who We Are

C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.

The best brands are built by the best people. Come build with us.

Overview of the Role

The Field Supervisor is an integral part of the DTH team and a key support for all agency operations. Ensuring all of our contractual obligations are executed is a priority. In this position you will assist the management team with overseeing compliance of our client’s needs, requests and goals. The agency manages a variety of projects for several clients in several markets; this position will work across all clients, projects and markets at any given time.

Location: Los Angeles, CA

This position is full-time, 40 hours a week, will observe a hybrid schedule in the field 3 days a week

Compensation: $25 hourly

You will be responsible for selling, merchandising, gaining/maintaining distribution within a variety of accounts.

Utilize technology to complete work efficiently.

You must be able to lift, bend/stoop for extended periods of time.

This is a position where you work independently, follow direction, and have excellent communication skills.

What You’ll Do at C.A. Fortune - DirecToHispanic

Develop a working knowledge of the products and services offered by DTH

Support client programs, as assigned, to ensure excellent results

Merchandising, events, in-store activations, etc.

Assist with field supervision to ensure proper execution of programs including but not limited to

Market audits, store checks, event set ups etc.

Escalate field issues to the management team and follow up for timely resolution.

Serve as a mentor and a coach to all field staff to drive better performance and efficiency

Continuously evaluate field operations for discrepancies, issues and opportunities for improvements

Assist with creating and managing field execution calendars

Assist with schedules

Collect and provide the management team with adequate feedback of the field operations to assist in developing staff. performance/coaching assessments and improvement plans

Assist with recruiting and field staff training

Assist in management of master storage inventories

Fulfillment of program and campaign materials and supplies

Assistance with preparing reports and presentations, as requested

Provide the management team recommendations that will lead to greater efficiencies and improved operations

Attend client meetings and presentations as requested

Other duties as requested by the management team

What You Should Bring to the Table

Must have retail experience; preferably Hispanic retail experience

Knowledge of trade marketing principles and understanding of the grocery industry

Prefer bilingual (Spanish and English)

Associates degree and/or 2+ years verifiable experience

Proficiency in Excel, Word and PowerPoint at an intermediate level or better

Excellent multi-tasking, organizational, communication and proof-reading skills

Highly organized and detail oriented

Team player who always stays in the solution

Reliable transportation

Ability to make decisions in the best interest of the agency and its’ clients

Trust worthy, honest and highly developed people skills

Occasional travel

Valid Driver License

Proof of Automobile insurance

Reliable phone service and internet service for daily communication

Required to drive to stores in assigned territory to complete retail task & audits at local grocery retailer

Interpersonal; proactive, conflict management, creative thinking, open to coaching and feedback

Commitment and ability to communicate clearly; verbal and written

Must be well organized and detail oriented

Must be able to manage a wide variety of tasks at once

Excellent people skills and the ability to work with a variety of different people

Professional appearance and persona

At times, work extended hours to ensure all deadlines are met

Must be able to handle pressure well and work independently to see projects/tasks through to the end

Understand business implications of decisions, understand profit/loss of a project, demonstrate knowledge of market and competition, align work with strategic goals

Perks

Paid drive time

Communication stipend - $50/ month

Car stipend provided - $400/ month

Flexible monthly schedule

PTO and sick days

10 paid company holidays per year

1 floating holiday

2 paid volunteer days

Medical, dental, and vision

Paid company life insurance

401k with company match

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.