Food Server

At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

• Summary:
• As the Food Server, you play a key role in creating a fun and engaging tavern experience by delivering exceptional service and personalized food and beverage recommendations. You are responsible for presenting menus, taking accurate orders, and ensuring each guest enjoys a warm, memorable visit. Your expertise in menu knowledge, drink pairings, and hospitality helps drive guest satisfaction and supports overall team success.

Job Description:

Essential Functions and Responsibilities

Provide timely and courteous guest service consistent with the company's guest service culture

Enthusiastically demonstrate knowledge of beer, spirits, and wines

Present menus, utilize suggestive selling techniques, and answer guest questions regarding food and beverage options

Accurately take beverage and food orders and input into POS system using Universal Seating guidelines

Handle payment transactions and ensure correct change or receipt is provided; obtain required guest signatures

Resolve guest complaints promptly and report concerns to management

Assist team members with food running, side work, and drink service when needed

Maintain cleanliness, sanitation, and organization of assigned work areas

Respond to guest inquiries about hotel services and local attractions

Ensure all food is served in accordance with health, safety, and sanitation regulations

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Perform other duties as assigned

Qualifications

6 months of experience in a full-service dining venue

Ability to follow instructions and complete tasks accurately in a fast-paced environment

Strong communication skills and willingness to work as part of a team

Committed to fostering a respectful, inclusive, and safety-conscious work environment

Proven experience delivering high-touch guest service in a fun, high-energy environment

Ability to multitask and maintain composure in a high-volume setting

Comfortable with self-banking and cash handling

Previous experience using POS systems, computers, and calculators

Ability to access and input information using a moderately complex computer system

Requirements

At least 21 years of age

High School Diploma or equivalent preferred

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States

Work Cards

Required based on property location or regional regulations

Physical Requirements

Frequently push/pull, lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels

Regularly squat, kneel, reach, bend, twist

Occasionally sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

Indoor

Noisy

Bright flashing lights

Extreme Heights

Extreme hot cold temperatures

Slippery surfaces

Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

• Ready to make your next move the right one?
• If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.