Front Desk Receptionist

Description

MendenFreiman, LLP is seeking a Front Desk Receptionist to serve as a welcoming face of our firm. We are looking for someone who shares our commitment to providing exceptional client service and delivering high-quality legal support. The ideal candidate is personable, organized, dependable, and proactive, with a strong attention to detail and a genuine desire to help others. This individual thrives in a collaborative environment, embraces new challenges, and builds lasting relationships founded on trust, professionalism, and reliability.

Requirements

Core Responsibilities

Front Desk & Client Experience

Serve as the first point of contact for all clients and visitors

Greet and escort guests to conference rooms; offer coffee, tea, or other refreshments

Answer and direct incoming calls, including handling attorney specific call routing and transfers to extensions or voicemail as appropriate

Maintain a clear understanding of call handling protocols per attorney

Manage conference room schedules and coordinate meeting setup, including Zoom and in room technology

Send daily internal communications outlining next day meetings, PTO, and office notices

Assist the Administrative Assistant with creating, maintaining, and consistently following front desk Standard Operating Procedures (SOPs) and step by step how to guides to ensure consistency and continuity of front desk operations

Mail & Deliveries

Receive, sort, and distribute all incoming mail and packages

Identify and route mail appropriately, including items addressed to entities or specific practice groups

Coordinate outgoing mail and ensure timely drop off

Maintain a clear, consistent process for handling and tracking mail and deliveries

Office Supplies & Vendor Coordination

Monitor and maintain office, kitchen, and beverage inventory

Ensure common areas, including kitchen and supply spaces, remain stocked and organized

Work closely with the Administrative Assistant or Director, Firm Administration to place orders with approved vendors (office supplies, coffee, water, etc.) and track deliveries

Collaborate on maintaining and updating a centralized vendor list and documented ordering procedures

Meetings, Food Orders & Events

Coordinate food ordering for internal meetings, practice group lunches, and firm events

Maintain a list of preferred restaurants and prior orders for efficiency

Handle setup and breakdown for meetings and events

Communicate with attendees regarding timing and logistics

Support light event coordination, including ordering basic supplies as needed

What Success Looks Like

Professional, polished presence in all interactions

Strong organizational skills and consistent follow through

Ability to manage multiple priorities in real time without losing detail

Good judgment and awareness in a client facing environment

Service oriented mindset aligned with a high touch, high net worth client base

Requirements

In-office attendance required

Strong attention to detail, initiative, and a positive, professional attitude

Ability to manage multiple tasks and priorities while maintaining a high level of accuracy and organization

Excellent verbal and written communication skills, with the ability to interact professionally with clients, attorneys, and staff at all levels of the Firm

Proficiency in Microsoft 365applications

Strong customer service skills and a commitment to delivering an exceptional client experience

Previous administrative experience preferred, ideally within a law firm or other professional services environment

Bachelor’s degree preferred

About MendenFreiman

MendenFreiman is a boutique private wealth and business law firm trusted by high-net-worth individuals, business owners, and families for more than two decades. Our team is known for combining deep technical insight with practical, solutions-driven counsel across business formation, succession planning, commercial real estate, tax planning, and complex transactions.

We pride ourselves on a collaborative culture where attorneys and staff work closely together to deliver thoughtful, high-impact results. We emphasize consistency, accountability, and teamwork in how we serve clients and support one another across the firm.

If you’re looking to build your career with a firm respected for its expertise and values, MendenFreiman offers a place to thrive.

Please note that we will not be working with external recruiters for this search.

Benefits & Total Rewards

We offer a comprehensive benefits package designed to support both your professional growth and personal well-being. Benefits for this role include: Competitive base salary and bonus opportunity, comprehensive day-one benefits, medical, dental and vision coverage, retirement plan with company match, generous paid time off, employee assistance resources, and a modern Class A office environment.