hirly
Sign inGet started free

Motel One Germany BetriebsGmbH

Front Office & Reservations Agent

Location unstated

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Motel One Germany BetriebsGmbH first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Role family
Operations
Seniority
Mid level
Work mode
On-site / unstated
First seen by hirly
2 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

# Front Office & Reservations Agent

## Job Description

You will provide our guests with excellent service: as a friendly voice on the phone, an amicable contact by email or with a welcoming smile at check-in. At the front desk and in our Reservations department, you will be responsible for:

  • Looking after our guests, including check-in and check-out
  • Reviewing and processing bookings, overbookings and options
  • Maintaining Sihot, as well as our electronic bookings systems
  • Producing and verifying invoices, including managing payments
  • Cash transactions and cashing up
  • Administrative and organisational tasks (e.g. managing no-shows, answering emails)

## Benefits:

  • Bonus program: The better the guests rate their stay, the higher the bonus!
  • Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
  • Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
  • Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
  • Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

## Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have a solid command of (written and spoken) English
  • Be a team player and willing to provide assistance across departments – we achieve our results together
Original posting on Motel One Germany BetriebsGmbH's site ↗

Similar jobs

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job