Destinationknot

Fully Remote | Travel Customer Support | Entry Level

Ohio

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hirly's read of this role

Role family: Customer support
Seniority: Entry level
Stated salary: $50,000 – $65,000 per year
Country: US
Work mode: Remote-friendly
First seen by hirly: 23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Position Overview:

We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.

No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.

Key Responsibilities:

Respond to client inquiries regarding vacation options and travel details

Assist with booking support for flights, hotels, cruises, and vacation packages

Provide clear communication before, during, and after travel

Review reservations for accuracy and completeness

Maintain organized client records and documentation

Deliver high-quality customer service with professionalism and care

Qualifications:

Strong communication skills (written and verbal)

Comfortable navigating online systems and booking platforms

Detail-oriented with solid organizational skills

Ability to work independently in a remote environment

Prior customer service experience is helpful but not required

What We Offer:

Structured onboarding and step-by-step training

Access to travel booking tools and supplier resources

Flexible remote work environment

Collaborative and supportive team culture

Who This Role Is Ideal For:

Individuals seeking entry into the travel industry

Career changers exploring a new field

Professionals returning to the workforce

Candidates looking for a remote, service-focused role

Original posting on Destinationknot's site ↗

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