General Manager In Training

Description

The GMIT role is designed to prepare candidates for full General Manager responsibilities. This position involves hands-on leadership, operational management, and team development while ensuring high-quality customer service and efficient business operations.

Primary Responsibilities:

• •Operational Management – Oversee daily store operations, inventory management, and financial performance.
• •Team Leadership & Training – Mentor employees, conduct training sessions, and foster a positive work culture.
• •Customer Service & Brand Standards – Ensure excellent guest experiences and maintain brand expectations.
• •Administrative Duties – Process payroll, manage schedules, and ensure compliance with store policies.
• •Supply Chain Oversight – Support inventory tracking, vendor management, and ordering processes.

Secondary Responsibilities:

• •Assist with local promotions, social media efforts, and partnership events.
• •Address employee concerns, manage customer issues, and provide solutions.
• •Uphold cleanliness, food safety regulations, and workplace safety standards.
• •Identify areas for efficiency and suggest operational enhancements.

Physical Requirements:

This position requires a combination of physical tasks to perform duties effectively, including:

• •Standing & Walking (50%) – On feet for extended periods during shifts .
• •Lifting & Carrying (20%) – Regularly lifting items up to 25 lbs, including inventory and supplies.
• •Bending & Reaching (15%) – Stocking shelves, cleaning areas, and accessing low/high storage spaces.
• •Manual Dexterity (10%) – Operating coffee machines, registers, and preparing food/beverages.
• •Exposure to Heat & Noise (5%) – Working near ovens, espresso machines, and in a bustling environment.

Benefits & Perks:

• •Medical, Dental & Vision
• •Phone Stipend
• •401k
• •Company discounts
• •Free drinks while on shift
• •Career growth

Requirements

• •Prior experience in hospitality, food service, or retail management preferred.
• •Strong leadership, communication, and organizational skills.
• •Ability to multitask and work efficiently in a fast-paced setting.
• •Passion for coffee culture, guest experience, and team development.
• •Excellent communication skills
• •Flexibility to work various shifts, holidays and weekends
• •Food handler certification