Lendbuzz
Genesys WFM/Dialer Manager
Remote
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hirly's read of this role
- Seniority
- Lead / management
- Stated salary
- $90,000 – $100,000 per year
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 21 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
We are looking for a Genesys WFM/Dialer Manager for our Operations team. This person will be responsible for configuring, managing, and optimizing the Genesys Cloud CX platform to support a high-volume, blended contact center environment. This role ensures efficient call routing and workforce scheduling, monitors real-time performance and adherence, and maintains strict regulatory compliance for all outbound activities. You will collaborate with Operations, Product and IT teams to implement strategic campaign enhancements, perform critical UAT, and translate platform data into results that drive operational excellence.
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