Gestionnaire de Cas, Bilingue/Bilingual Caseworker

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gestionnaire de Cas, Bilingue/Bilingual Caseworker based in Canada.

• This role supports patients, healthcare professionals, and other stakeholders throughout important healthcare and treatment-related processes.
• You will manage assigned cases and projects while providing responsive, compassionate support by phone and through ongoing follow-up.
• The position combines case management, patient support, documentation, and coordination across healthcare-related programs.
• You will monitor patient situations, maintain accurate records, and ensure activities follow established protocols and quality standards.
• The role also involves identifying issues, reporting adverse events, and collaborating with healthcare providers and internal teams.
• You will work in a structured yet collaborative environment where attention to detail, empathy, and sound judgment are highly valued.
• This is an opportunity to contribute directly to services that help patients navigate access, treatment, and healthcare support.