Guest Experience Host

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go Where Joy Is In The Journey

Discover a career fuelled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Melbourne team today as a part-time Guest Experience Host

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

Professional development funding

Discounted hotel stays across Australia, Fiji, New Zealand

Great career development opportunities

Monthly, Quarterly and Yearly Recognition Programs

How You'll Shine

As a Guest Experience Host, you will be at the forefront of creating memorable experiences. Your primary responsibilities will include:

Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered

Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process

Clearly articulating the benefits of travelling within the Wyndham Destinations community

Meeting targets and KPIs as set by the business

What You'll Bring

To be successful in this role, you will be:

Genuine passion for customer service and the local area

Excellent communicator with strong interpersonal skills

Enthusiastic, self-motivated and positive individual

Immaculate presentation and professional grooming standards

High levels of computer literacy

Previous experience with a PMS system (Opera) advantageous

Have the ability to recognize and solve problems in the workplace

Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.