Guest Service Representative- Hampton Inn West Allis

Description

Are you looking for a rewarding career in hospitality where every day brings new opportunities to make a difference? HOTEL NAME is currently looking for a friendly, dependable, and motivated individual to join our team as a Guest Service Representative

If you enjoy working with people, providing exceptional customer service, and being part of a supportive team, we'd love to hear from you!

What We Offer You:

• •Competitive wages
• •Personal Days Off
• •Bonus Plan
• •Holiday Pay
• •Referral Program
• •Wellness Day
• •Like to travel, take advantage of all the brand has to offer with the employee discount program!
• •Supportive team culture that values every role
• •Opportunities to grow within the company.

What You'll Do:

• •Welcome guests with outstanding hospitality from check-in to check-out.
• •Assist with reservations, guest requests, and inquiries.
• •Handle payment transactions and maintain accurate records.
• •Maintain a clean, organized, and welcoming front desk environment.
• •Help create an exceptional experience for every guest.

We're Looking for Someone Who Is:

• •Friendly, professional, and customer focused.
• •Reliable with excellent attention to detail.
• •Comfortable working independently during overnight shifts.
• •Able to multitask in a fast-paced environment.
• •Available to work evenings, overnight shifts, weekends, and holidays as needed.

Whether you're beginning your hospitality career or looking for your next opportunity, you'll be joining a team that values teamwork, dedication, and exceptional guest service.

If you're ready to be part of a growing hotel where your work truly makes an impact, we'd love to meet you!

Requirements

Skills and Qualifications:

• •Previous experience in customer service or hospitality preferred
• •Excellent communication and interpersonal skills
• •Strong problem-solving abilities and attention to detail
• •Ability to remain calm and professional in a fast-paced environment
• •Proficiency with computer systems and reservation software
• •Flexibility to work various shifts, including evenings, weekends, and holidays

Join our team and enjoy a supportive work environment that values growth, teamwork, and exceptional service. We offer competitive compensation, ongoing training, and opportunities for career advancement in the hospitality industry.