Head of Corporate IT

We are looking for a technical Head of Corporate IT who is ready to take full ownership of the corporate infrastructure strategy, budget management, and the transformation of access and security processes. In this role, you will lead a team of 25-30 engineers, build highly effective processes for the internal Help Desk team, improve the existing hybrid infrastructure and service integrations, and own the global IT Procurement function, ensuring smooth operations and scalable growth across the business.

Responsibilities:

Build a scalable and secure environment where IT operations help the business move rapidly, without creating barriers.

Close collaboration with the Security team across Identity & Access Management (IAM)

Lead and manage a distributed IT Administration and Help Desk teams of 20+ engineers

Define and monitor SLA/KPI metrics, analyze team performance, and drive continuous improvements based on operational data

Improve operational efficiency by reducing manual processes through automation

Building relationships with vendors, hardware providers, and external service partners

Strategic planning and budgeting for the business expansion

Requirements:

5+ years of experience in IT Infrastructure, System Administration, or IT Help Desk

At least 1+ year of experience in managing infrastructure and support engineering teams of 20+ people

Experience working in high-availability, high-security international environments

Strong experience with vendor management, budgeting, procurement, and operational planning

Experience with virtualization technologies (VMware ESXi, Hyper-V, Proxmox)

Strong understanding of networking concepts, protocols, security concepts and enterprise infrastructure architecture

Strong understanding of ITSM methodologies and operational best practices

Experience implementing and improving SLA-driven support processes

Strategic mindset with the ability to scale infrastructure together with business growth

Strong ownership mentality and high standards for operational excellence

English level: Upper-Intermediate or higher (crucial for stakeholder management and technical documentation)

Nice to have

Experience in FinTech, Trading, or high-load environments

Experience with Zero Trust architecture and modern IAM approaches

Scripting/programming experience (Python/Bash)

We offer

10 paid sick leave days per year

20 paid vacation days per year

Public holidays according to current Ukrainian legislation

Medical insurance for employees

Compensation for professional education and learning English

Compensation for a sports subscription or sports equipment

Wellness budget (gym membership, sports gear and related expenses)