Head of Corporate IT & Security

About Blank Street

Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we’ve built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we’re shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.

Add a Spark to the Ordinary

Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office.

What You’ll Own:

Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation)

Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire — you set global strategy and standards, local teams execute

Security fundamentals: identity, access, endpoint security posture, incident readiness

MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines

SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls

Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks

AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools

Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations

Who You Are:

Senior operator who can set strategy and build an IT operating model from scratch — this is a greenfield function

Strong security and risk mindset with practical, hands-on execution

Clear communicator who can train and influence across the business, from store teams to executives

Comfortable working across geographies (US + UK) and multiple retail sites

Experience with AI governance and establishing safe usage policies across an organization

Requirements:

8+ years in Corporate IT, IT Operations, Security, or related roles

Hands-on experience with identity/access management and endpoint management (MDM)

Experience consolidating SaaS tools and managing vendors/budgets

Experience operating across multiple sites and geographies

Experience building or scaling an IT function (not just maintaining an existing one)

Familiarity with AI tool governance and policy development is a plus

Background in retail, hospitality, or multi-site consumer businesses is a plus

Benefits & Perks:

$150,000 - $200,000 annual base salary

Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.

Equity package

15 days of paid annual leave (on top of company-observed holidays and sick time)

Three health plan options, with full coverage available for two employee-only tiers

Commuter benefits

Parental leave

Bereavement leave

Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️

Regular social outings with the team

Free Blank Street swag