Head of Operational Excellence & Enablement

About Us

JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future.

Lead the design and delivery of JOLT’s AI-first Operations ecosystem — while overseeing Global CX and Supply Chain. This is a role which combines operational leadership with building AI and Automation solutions to operational problems. You will be hands on tools building the Agentic Operations ecosystem for JOLT, collaborating with Digital Product and Software Engineering. You will lead the Global Supply Chain and Customer Experience functions and influence local Operations leads across five markets to drive operational excellence and adopt AI-native ways of working. JOLT operates ~2,600 EV charging/OOH advertising stations across the US, Canada, UK, Australia, and New Zealand. This role is based in the US or Canada.