Head of Partnerships & Client Delivery

Boam AI provides the managed data and intelligence layer behind some of the world's leading enterprises. We continuously transform messy, unstructured information from public, private, and proprietary sources into reliable, actionable, and always up-to-date intelligence on millions of SMBs and enterprises. That intelligence powers CRMs, data warehouses, AI applications, and mission-critical decisions across the enterprise.

Boam AI is already at the inflection point: strong product–market fit, marquee customers (Uber Eats, Toast), and a profitable foundation. Now we're ready to scale our enterprise partnerships with the same discipline that built our product.

As Head of Partnerships & Client Delivery, you'll build the operating system behind every successful enterprise partnership - from first pilot to long-term strategic growth. You'll work directly with the CEO, who leads top-of-funnel business development, taking ownership from pilot kickoff through implementation, delivery, expansion, and long-term partnership success.

You'll sit at the intersection of our largest enterprise partners and our Product, Engineering, and ML teams, helping shape not only successful implementations, but the future direction of the product itself.

This role isn't about answering support tickets or managing renewals. It's about building the operating system that enables enterprise partnerships to succeed at scale. Every enterprise partner presents a different combination of technical, operational, and organizational challenges. Your job is to solve those problems, then turn what you've learned into scalable playbooks that make the next partnership even better.

You'll build on the systems, playbooks, and processes already supporting our enterprise partnerships: codifying what works, improving what doesn't, and building what's missing. You'll shape the operating model, dashboards, implementation frameworks, and operating rhythms that enable our Partnerships organization to scale.

During your first year you'll operate as an individual contributor with significant ownership. As Boam AI grows, this role is expected to evolve into the leader of our global Partnerships & Client Delivery organization, hiring and leading the team that runs the function you helped create.

What You'll Do

Turn enterprise pilots into long-term strategic partnerships

Align Product, Engineering, and ML teams around partner success

Own partnerships end-to-end from pilot → implementation → delivery → expansion

Create the playbooks and operating systems that future teams will run

Turn deep customer understanding into better products and delivery

Keep complex cross-functional initiatives moving forward

Identify opportunities to expand partnerships and increase customer value

Build scalable systems that improve quality, speed, and consistency

Produce executive-quality project updates, analyses, presentations, and documents

Use AI to accelerate delivery, analysis, and communication

You Might Be a Fit If...

5+ years in strategy consulting, partnerships, SaaS, or similar client-facing roles

Exceptional relationship builder who quickly earns trust with senior enterprise executives

Outstanding written and spoken English with strong executive presence

Thrive solving messy, ambiguous, high-stakes cross-functional problems

Experienced partnering with Engineering and technical teams

Enjoy building scalable systems instead of solving the same problem twice

Highly analytical with strong judgment and prioritization skills

Extremely responsive, dependable, and biased toward action

Comfortable influencing Product, Engineering, and Sales without formal authority

AI-native and constantly looking for ways to improve productivity using modern AI tools

Take ownership, move quickly, and thrive with minimal direction

Strong Pluses

Management consulting or client-facing strategy experience

Enterprise SaaS, CRM, data platform, or implementation experience

Experience working with Salesforce or other CRM platforms

Experience partnering with Sales and Sales Operations leaders

Experience managing enterprise pilots or strategic customer implementations

Built or advised Customer Success, Partner Success, or Professional Services teams

Experience hiring, mentoring, or leading high-performing teams

Why Boam AI

Own our most important enterprise relationships from day one

Build an entire company function - not simply inherit one

Design the playbooks, operating model, and systems that the future team will use

Work directly with the CEO on the company's highest-priority enterprise partnerships

Help shape product direction through direct customer feedback and strategic insight

High autonomy, meaningful ownership, and real influence across the company

Top-tier compensation with meaningful equity upside

Help build a global, category-defining company from the inside

Remote option for this role is not offered.