Health Technician - Dietetic

Summary

This position is located in the Nutrition and Food Service (N&FS) of the VA Medical Center in Salt Lake City, Utah, serving as a Nutrition Communication Center (NCC) Coordinator and works with N&FS information systems. The NCC Coordinator is responsible for maintaining the systems and resolving issues.

Duties

Major duties and responsibilities will include: Resolves information technology issues related to integration of VISTA, Get Well Network/Touch Tone Dining and N&FS Systems Develops and updates nutrient database on nutrition analysis of menu items served Makes menu/recipe changes and all necessary updates in food service system (any commercial off-the-shelf (COTS) program) Consults with COTS contractor when unable to resolve issues internally Troubleshoots and resolves all electronic or paper menu issues Consults with clinical nutrition staff to resolve tray ticket issues with complex diets; Provides training and orientation for all N&FS employees Serves as NCC liaison between Veterans, multidisciplinary healthcare staff and N&FS staff Participates in performance improvement activities by assisting in the development of indicators and monitors, data collection and analysis, corrective actions and preparation of reports Handles patient problems and complaints related to N&FS as appropriate Ensures compliance with all regulatory agency standards, including state, federal and Joint Commission Performing related duties as required. Work Schedule: Sunday through Thursday, 11:00 a.m. to 7:30 p.m. Position Description/PD#: Health Technician - Dietetic/PD99861S Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. In addition to the Individual Occupational Requirements the following specialized experience is required as well: GS-6 Grade Level: One year of specialized experience (equivalent to the GS-5 grade level in the federal service; experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties o the position, and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization. Specialized experience includes: resolve information technology issues related to integration of VISTA, Get Well Network/Touch Tone Dining and N&FS Systems, develop and update nutrient database on nutrition analysis of menu items served, make menu/recipe changes and all necessary updates in food service system (any commercial off-the-shelf (COTS) program), consult with COTS contractor when unable to resolve issues internally, troubleshoot an resolve all electronic or paper menu issues, consult with clinical nutrition staff to resolve tray ticket issues with complex diets; provide training and orientation for all N&FS employees, serve as NCC liaison between Veterans, multidisciplinary healthcare staff and N&FS staff, participate in performance improvement activities by assisting in the development of indicators and monitors, data collection and analysis, corrective actions and preparation of reports, handles patient problems and complaints related to N&FS as appropriate, ensure compliance with all regulatory agency standards, including state, federal and Joint Commission. Preferred Experience: Computrition System and the SLC VHA. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.