Host Staff - FT Days

Job Description:

Position Summary:

Courteously and professionally greets and seats all residents and their guests in the dining room, coordinates the activities of the food servers on schedule, maintains a neat and orderly dining room, and takes responsibility for guest checks (issuing/collecting/reviewing). Keeps current on all local and state codes about food preparation, sanitation, and storage, and food allergens. Informs culinary management of food needs and residents' likes and dislikes. Takes ownership of Resident satisfaction for service. Follows HSL Cultural Beliefs.

Core Competencies:

An individual must possess the knowledge, skills, and abilities or be able to explain or demonstrate the essential functions of the job with or without reasonable accommodation using some other combination of skills and abilities.

Working knowledge of all serving and busing functions

Communicates clearly and respectfully with Residents, Staff, and Management

Capable of effectively running all aspects of a shift from start to finish in any of the three dining rooms

Ability to lead a diverse staff

Knowledge of general Host/Hostess procedures: scheduling, sections, service, set up, and side work

Maintain a genuine interest in geriatric care and follow HSL Cultural Beliefs

Position Responsibilities:

Courteously and comfortably seat Residents and their guests

Responsible for guest check control and accuracy before sending them to the Finance Department

Delegates and inspects the side work

Manages dining room reservations

Assists during the shift with Serving and Bussing as needed

Has a working knowledge of Resident dining tendencies, meal needs, and preferences

Works with Front Desk and Marketing Staff on Hospitality Table and marketing guests

Assists with the training and orientation of new dining room personnel

Acts as a Supervisor in the absence of Management or Supervisors

Assumes additional responsibilities as needed to ensure the smooth running of the dining room

Accurately completes a nightly Host/Hostess Report

Qualifications:

Able to work flexible hours and days, including weekends and holidays

High School diploma necessary

Minimum of one year of experience as a Wait Staff and Bus Staff at Orchard Cove or in an upscale hotel or restaurant

Maintain current ServSafe and Mass Food Allergen certification

Ability to pass a CORI background check and physical exam, including TB test

Ability to communicate clearly and concisely in verbal or written form

Working Conditions and Physical Demands:

Ability to stand for long periods of time and to walk short distances

Frequent stooping, reaching, and lifting

Works in a clean, well-lit, and ventilated environment

Possible work hazards include: cuts, burns, slips, and falls

Follow uniform policy and good personal hygiene

4 pm-8 pm Wednesday, 4 pm-8 pm Friday, and 10 am-8 pm Saturday

Remote Type:

On-site

Salary Range:

$35,692.80 - $53,539.20