HR Data Management Specialist

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability.

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.

Want to learn more? Visit us at packaging.toppan.com

Summary Description:

The HR Data Management Specialist plays a critical role in supporting core HR processes and maintaining accurate employee data within Toppan’s HRIS systems (Workday HR, UKG Time & Attendance, and ADP Payroll). This position is responsible for executing day-to-day HR transactions, ensuring compliance with company policies, and delivering high-quality service to employees and internal stakeholders. The ideal candidate is detail-oriented, process-driven, and comfortable working with HR systems and confidential information

What you'll be doing:

1. High-Volume Data Entry & Employee Transactions

Entering new hires in Workday and ADP Lyric (when Workday onboarding is incomplete)

Processing or verifying employee lifecycle changes in Workday:

Promotions, transfers, terminations

Leaves of absence (LOA) and returns (RFL) and verifying that data is correct

Managing compensation updates and verifying union assignments

Validating new hire personal information

2. Benefits Administration & Vendor Auditing

Ongoing auditing of benefits across ADP and multiple vendors (Empower, Aptia, Optum, Manulife)

Extracting and validating employee elections via Benefits Data Management

Processing benefit changes directly in ADP

Reviewing daily benefits files and resolving:

Invalid or “needs attention” transactions

Overlapping coverage dates

Payroll sync failures

Managing ongoing data cleanup

3. Data Reconciliation & Reporting

Pulling and analyzing census reports to reconcile Workday vs ADP data

Tracking and auditing all data changes within ADP

Investigating discrepancies across systems and ensuring alignment

Addressing issues where transactions complete but do not reflect in employee records

4. File Monitoring & Error Resolution

Daily review of HR inbound interface files

Identifying and resolving

4. Backup to other HR team members

Ticket review

Toppan Benefits inbox

Invoices/payments/Coupa

Research employee issues

Base Rate Sheet updates/changes

Assistance with OE and Merit, if needed

5. Project Work

As assigned

This is an onsite position located in Charlotte, NC (South End) Office

We’d love to hear from you if:

Prefer Bachelor's degree in Human Resources, Business Administration, or a related field.

2-4 years of experience in HR or employee services roles.

Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels.

Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion.

Highly organized with the ability to manage multiple tasks and priorities simultaneously.

Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software.

Strong interpersonal skills and a customer-service-oriented mindset.

Keen attention to detail and accuracy in all tasks.

This is a Progression Level position

At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement .

Benefits

Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options

401(k) retirement plan with company match

Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services

Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family

Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance

Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.