HR Program Analyst II - Governance and Reporting

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$25.75 - $38.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Human Resources Job Description:

The HR Program Analyst II provides a broad range of analysis in the development of HR programs, including processes and procedures development and monitoring. This role contributes to the HR mandate through research and assessments for a specialized function.

The incumbent will work across multiple HR systems to extract and analyze data in support of key projects and initiatives. This role requires a broad understanding of HR functions, strong attention to detail, and the ability to thrive in a fast-paced environment. The successful candidate will be experienced in quality control and quality assurance processes, ensuring data accuracy, consistency, and compliance while managing competing priorities.

Depth & Scope:

Provides specialized analysis, non-standard reporting, and operational support to the HR team

Requires a comprehensive understanding of a range of HR policies, processes, procedures, systems and concepts within their own and related areas of specialty

Leads problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required

Completes work within specifically defined parameters with guidance/direction from management as necessary

Requires advanced knowledge of the business unit/operational functions and interaction points with other related areas as well as regulatory issues/requirements for jurisdictions supported

Education & Experience:

Undergraduate degree preferred or equivalent work experience

2+ years of relevant experience

Ability to work independently

Good organization, presentation, interpersonal, verbal and written communication skills

Solid knowledge and understanding of program administration and budget operations

Solid MS Office knowledge, particularly Word and Excel

Solid relationship building, strategic planning, consulting and basic financial skills

Preferred qualifications:

Broad based HR knowledge, not limited to one facet of the line of business

Ability to learn new systems quickly

Familiar with working in a fast paced, highly regulated environment

Customer Accountabilities:

Conducts regular, ongoing analysis, evaluation/assessment and review of HR programs and initiatives

Maintains up to date awareness of HR landscape; assesses where gaps exist, supports the implementation of programs which meet or exceed employee expectations

Conducts ongoing industry and competitive analysis to obtain market insights

Provides input to HR specialists and managers through conducting analytics and driving insights to support the planning process

Develops and maintains employee-facing documentation and communication materials in conjunction with key partners

Supports with analyzing HR policy and governance impacts on customers, stakeholders and processes to achieve better business results

Liaises with various partners and stakeholders in the resolution of program/employee issues

Supports and monitors the adherence to service level agreements with external vendors

Works in close partnership with selected vendors to ensure program objectives can be met and solutions can be delivered within set timelines, escalates to Management where appropriate

Shareholder Accountabilities:

Prioritizes and manages own workload to meet SLA requirements for service and productivity

Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area

Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessary

Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience

Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices

Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist

Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others

Identifies, recommends and effectively executes standard practices applicable to the discipline

Adheres to internal policies/procedures and applicable regulatory guidelines

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies

Employee/Team Accountabilities:

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest

Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit

Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

Participates in personal performance management and development activities, including cross training within own team

Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate

Contributes to a fair, positive and equitable environment that supports a diverse workforce

Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Please note this role has in office expectations of 4 days per week.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Occasional

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – C