HVAC Service Tech

At Sierra Air Conditioning & Plumbing, we’ve built a reputation for excellence in Las Vegas by delivering high-quality service and putting our customers first.

We’re looking for an HVAC Service Technician who takes pride in their work, communicates with confidence, and delivers a top-tier customer experience on every call.

This role is more than just technical work—you are the face of the company in the home, responsible for identifying opportunities, educating customers, and representing our standard of excellence.

If you are driven, detail-oriented, and customer-focused, this is your opportunity to join a high-performing team.

What You’ll Get

Compensation & Benefits:

Training Pay (4–6 weeks): $16 – $25 per hour

After Training: Performance-based pay (commission structure)

Annual Earning Potential: $55,000 – $150,000+

Medical and dental insurance

401(k) with company match

1 week PTO & paid holidays

Tools & Support:

Company van, phone, and tablet

ServiceTitan software

Dedicated parts department and parts runners

Tool assistance and equipment support

Growth & Development:

In-house training (classroom, hands-on lab, mock attic/roof scenarios)

Ongoing technical and communication coaching

Leadership development

Team & Culture:

Strong team environment focused on performance and accountability

Year-round work and career stability

Incentives, spiffs, and bonus opportunities

Company events, meals, and team bonding

In-house gym and uniform laundry, First Fridays

The Role (What You’ll Own)

This is not a high-pressure sales role—this is about education, trust, and helping customers make informed decisions.

You will:

Diagnose system performance and identify opportunities

Educate customers on solutions and improvements

Generate opportunities (TGLs) for the sales team

Deliver a professional, high-quality service experience

Key Responsibilities

Service & Technical Execution:

Perform routine inspections, diagnostics, and light service work

Identify system inefficiencies and performance issues

Maintain high-quality workmanship and attention to detail

Customer Experience:

Build rapport and trust with customers on every visit

Clearly explain findings and recommendations

Deliver a consistent 5-star service experience

Performance & Accountability:

Create TGLs (Tech-Generated Leads) for Comfort Advisors

Take ownership of performance, productivity, and results

Continuously improve through training and coaching

Communication & Teamwork:

Communicate effectively with dispatch and internal teams

Accurately document job notes and service recommendations

Represent company standards and professionalism at all times

Standards & Consistency:

Follow all safety protocols and company processes

Maintain clean, organized work environments

Participate in ongoing training and development

What We’re Looking For

21+ years old with a valid driver’s license and insurable record

Ability to pass a background check and pre-employment drug screen (including marijuana)

EPA Universal Certification: Required

OSHA 10 Certification: ____________________

HVAC or related technical experience: ____________________

Strong customer communication and relationship-building skills

Ability to explain technical concepts in simple, clear language

Detail-oriented, observant, and solution-focused

Positive attitude and willingness to learn

Important:

This is NOT a high-pressure sales role

You are the eyes and ears in the field —identifying issues and opportunities

Success in this role comes from trust, education, and consistency

You help customers solve problems—not just fix equipment

Ready to Grow With Us?

Bring your curiosity, professionalism, and drive—we’ll provide the training, tools, leadership, and opportunity to build a long-term career with strong earning potential.