Implementations/Activations Network Engineer II

Description

LightGrid is hiring for an Implementations/Activation Engineer II to work at Scott Air Force base, IL. Active SECRET Clearance is required.

Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented in accordance with Defense Information Systems Agency (DISA) standards • Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issues. • Manage Service Orders, in accordance with Change Management procedures • Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes • Initiate network device configurations using configlets • Analyze DISN and databases to validate and implement customer requirements • Design and implement solutions to highly technical problems through testing, documentation and modification of configurations on network devices • Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity • Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting • Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources. • Engage with the DISA project managers and/or customers to resolve issues with incomplete or unclear requirements. • Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request.

Requirements

Basic Qualifications:

• •Proficient knowledge of various network hardware equipment specifications, configuration and testing processes, and industry specifications.
• •Knowledge of configuring, activating, testing, and analyzing network systems.
• •Network engineering, problem management, and performance management experience.
• •Understanding of basic telecommunications and information technology terms and technology.
• •Knowledge of data and voice network design carried over various transmissions systems, router to router connections using military and commercial protocols such as BGP and ISIS, switch-to-switch trunking to include VLANS, and circuit configurations through multiplexers.
• •Experience with network services (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc.) and network appliances (e.g., routers, load balancers, domain name servers, firewalls).
• •Ability to work in a team environment, but self-driven to complete assignments while continually developing proficiencies in processes.
• •Strong written and verbal communications, team building and collaboration skills.
• •An active Secret security clearance is required.
• •DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent).

Preferred Qualifications:

• •Prior experience at DISA, or knowledge of DISA systems and processes.
• •Prior experience with SharePoint data entry.
• •Experience performing customer outreach.
• •Experience with DISA Request Fulfillment process and associate documents (TSRs, TSOs, completion reports) and circulars experience.
• •Basic understanding of Department of Defense, its policies, and hierarchy.
• •Basic understanding of DISA organizational structure and how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements.
• •Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security + CE, CISSP, etc.)- ITIL certification.

Required Education and Experience:

Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. (Or equivalent combination of education and/or experience.)