Inside Sales Account Representative (Aerospace & Defense Electronics)

Description

About the Role

We’re looking for a skilled Inside Sales Account Representative to join our growing aerospace and defense electronics team. This role is ideal for someone with strong technical aptitude and microelectronics experience who wants to take on a high-impact position. Your insights, ideas, and technical expertise will be valued as you support key customers and help drive our continued growth.

You’ll manage customer relationships, support complex sales cycles, and collaborate closely with engineering, quality, and supply chain teams. You'll serve as a trusted partner to customers, a liaison to OEMs, and a critical member of our sales organization.

What You’ll Do

Build and maintain strong customer relationships across engineering, procurement, and technical buying teams

Develop account strategies to grow business and enhance customer satisfaction

Conduct account reviews to understand customer needs, upcoming projects, timelines, and requirements

Present product solutions, microelectronics capabilities, and engineering services

Generate accurate quotes and manage end-to-end sales order execution

Coordinate supplier purchase orders, change orders, and expediting needs to support on-time delivery

Collaborate with Engineering, Quality, and Purchasing to meet customer and contractual requirements

Achieve and exceed sales targets, metrics, and forecasts

Negotiate pricing, order terms, and contract elements with customers

Manage customer issues, corrective actions, and quality-related inquiries

Monitor customer performance ratings and aged/liability inventories and drive improvements

Participate in business reviews and deliver reporting and forecasting insights

Communicate updates related to shipment holds, obsolescence, EOL notices, and allocation status

Maintain accurate customer data, quotes, and records within the ERP system

Support continuous improvement within our Quality Management System (QMS)

Compensation & Benefits

Salary range: $65,000 – $75,000 , based on experience and qualifications

Medical insurance : 75% employer-paid

Dental and vision insurance : 100% employer-paid

401(k) plan with 3% company contribution

A collaborative environment with opportunities for professional development and growth

A role where your ideas, technical expertise, and contributions have a direct impact on the business

Requirements

What You Bring

3–5 years of inside sales, account management, or technical customer service experience (aerospace/defense or electronics preferred)

Strong understanding of microelectronics, semiconductors, and EEE components in A&D applications

Ability to interpret part numbers, technical documentation, and customer specifications

Proficiency with ERP systems and MS Office, with strong Excel skills

Excellent communication, negotiation, and relationship-building abilities

High accuracy, attention to detail, and commitment to data integrity

Analytical mindset with the ability to interpret sales data and market trends

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment

A customer-focused approach and strong problem-solving skills