hirly
Sign inGet started free
Likely filled

This role has closed. Sunsrce has taken the posting down.

hirly last saw it live on 8 November 2026. See similar open roles below, or browse the live board.

Sunsrce

INSIDE SALES & CUSTOMER SERVICE

Baton Rouge, LA 70809

Similar open jobs

hirly's read of this role

Role family
Sales
Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
5 Nov 2026

Derived automatically from the posting.

the posting

  • Ford-Gelatt, a SunSource Company and leading distributor of process pumps and components in the fluid process market, is currently seeking a Customer Service Representative in Baton Rouge, LA
  • We're looking for an energetic, self-driven and technically inclined individual to join our inside sales team.
  • In this role, you will be responsible for:
  • * Providing outstanding service to our customers and support to the outside sales staff
  • * Answering telephone calls or responding to customer correspondence regarding technical and commercial questions on products or systems
  • * Develop pump proposals and become a product expert on assigned product lines
  • *Specialize in parts for our equipment. Assist customers with identifying parts they require and provide quotations
  • * Focus on other products in the larger SunSource catalog and help drive business growth on these products
  • * Enter orders in our order handling system after review of customer order to confirm consistency with our proposal
  • * Develop working relationships with our suppliers' factory personnel
  • * Develop relationships with our customers so that they think of our Company first for their rotating equipment needs
  • * Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems, or refer highly complex problems to an Application specialist or Manager
  • * Supplying detailed product quotations by computing price, discount, and shipping charges as required and within company guidelines
  • * Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process
  • * Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with our products
  • * Participating in Inside sales quote followup activities and outbound calling
  • Preferred Education & Experience:
  • * Associates Degree or equivalent from a two-year College or technical school; or 2-4 years of related experience and/or training; or equivalent combination of education and experience
  • * Working knowledge of pumps, agitators, rotating equipment, mechanical seals, and/or a very strong mechanical aptitude
  • * Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages
  • * Working knowledge of Microsoft Office Products (Word, Excel, Outlook, etc)
Original posting on Sunsrce's site ↗

Listed on hirly, a job board. hirly is not the employer: Sunsrce is hiring for this role.