Insurance Services Representative - Hybrid

Find your calling at Mercy!

Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.

Position Details:

Mercy Springfield

1235 E Cherokee St.

Springfield, MO 65804

Insurance Services Representative

Hybrid, Full-Time (Will need to come into office 1/2 day per week)

• Required Qualifications
• Education: HS Degree or Equivalent

Required Licensure: N/A

Required Experience: N/A

Preferred Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience. Prior Revenue Cycle and/or Healthcare billing or insurance experience

Required Certification/Registration: N/A

• Required Other Skills and Knowledge: Computer and keyboarding skills
• Preferred Skills and Knowledge: Basic Microsoft Excel and Word knowledge. Communication and customer service skills

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.