Internal Communications Manager

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Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Communications Manager

Job Summary:

The Office of Strategic Communications at the University of Wisconsin School of Medicine and Public Health seeks a strong writer and strategic communicator focused on internal communications, with a passion for crafting campaigns and messaging that inspire action and support within the organization. An individual with a deep sense of purpose for supporting the work of an academic medical center to advance the health of people and communities will excel in this role.

Reporting to the Associate Director of Executive and Internal Communication, you will provide writing support and communications management for the school’s organizational communication campaigns, internal newsletter, leadership searches, signature events, storytelling and culture building content, Intranet website, and more. The position will also lead the management of the school’s internal communications infrastructure. The successful candidate will thrive in a dynamic environment, transforming complex ideas and priorities into clear, compelling communications that inform, inspire, engage, and strengthen a sense of community and belonging.

In this inaugural role, you will shape internal narratives and institutional culture and measure the impact of internal communications in the school to drive optimization using data and metrics. You will work closely with leaders and subject matter experts across the school, partner closely with the associate director on communications related to executive leadership priorities, and work independently on projects. A key responsibility will be to ambitiously lead communication efforts related to the school’s new strategic plan and continuous improvement initiatives, working with leaders and project managers to build awareness and support of the plan and its progress.

The ideal candidate will build strong relationships across the organization and bring the curiosity, acumen, sound judgment, and collaborative spirit needed to connect people, ideas, and priorities within a leading academic medical center. Situated in the Office of Strategic Communications within the Dean's Office, you will be part of a talented team dedicated to executive and internal communications, public relations and crisis communication, external communications and social media, and web and digital strategy.

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Key Job Responsibilities:

Partners with stakeholders in Dean’s Office administrative units to translate operational needs and change initiatives into effective communications that foster alignment, advance strategy and achieve goals

Plans and directs unit programs and/or projects to ensure adherence to deadlines and budgets

Coordinating internal communications messaging and campaign with campus and health system partners

Identifies, proposes, and implements new or revised unit operational policies and procedures

Manages the day-to-day operational unit plans to align with strategic initiatives and to meet established objectives

Develops, implements, and delivers communication materials through various mediums to designated audiences

Plans, writes, and edits content for various internal and external stakeholders

Department:

School of Medicine and Public Health, Office of the Dean, Strategic Communications

Compensation:

The starting salary wage for the position is $82,000 annually; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage. SMPH Faculty /Academic Staff Benefits Flyer 2026

Required Qualifications:

At least 5 years of experience in internal communication, organizational communication, corporate communication, or related work

Strong written and verbal communication skills and experience managing feedback, editing, and review processes

Experience both planning and writing internal communications campaigns in higher education, health care, public entities, agencies, military, or comparable large and complex organizations

Experience serving as trusted advisor to leadership to gather necessary information and shape internal messaging and campaigns

Evidence of ability to work both collaboratively and independently

Preferred Qualifications:

Experience managing communications related to organizational change, strategic initiatives, or culture-building efforts

Demonstrated adaptability to write across mediums, channels, and audiences in fast-paced environment with high level of accuracy

Professional history of using data and analytics to measure impact of internal communications and optimize effectiveness

Ability to practice sound professional judgment and acumen, high integrity, and discretion

Experience with email and marketing tools for email sending and campaign design

Proficiency in digital accessibility best practices

Education:

Bachelor’s degree required; focus in communication preferred but candidates with any relevant background and training are encouraged to apply

How to Apply:

For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

To apply for this position, select either “I am a current employee” or “I am not a current employee” under Apply Now. You will then be prompted to upload your application materials.

Important: The application has only one attachment field. Upload the following documents in that field, either as a single combined file or as multiple files in the same upload area. Failure to submit the required documents will result in no longer being considered for the position.

• •Cover letter required
• •Resume required
• •Required: please include 2-3 professional writing samples that you believe showcase the skills needed for success in this position

Your cover letter should address how your training and experience aligns with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected

University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work.

Contact Information:

Kim McFarlane, kmmcfarlane@wisc.edu

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wi