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Amazon

Investigation Associate, Middle Mile Product & Technology

India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
25 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification. Flexible to work in 24x7 shift and flexible week-offs

  • Key job responsibilities
  • - Conduct investigations
  • - Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
  • - Consistently achieve daily/weekly/monthly targets and quality standards for investigations
  • - Knowledge to systematically escalate problems or variance in the information
  • - Experience to follow through on the resolutions to ensure they are delivered
  • - Participate in ad-hoc projects and assignments as necessary
  • A day in the life
  • - Meet productivity, quality and other hygiene metrics/ goals
  • - Share inputs for SOP enhancements

- Any Graduation degree

- Bachelors degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Original posting on Amazon's site ↗

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