Jadeglobal

iScala Support consultant

Hyderabad, Telangana

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hirly's read of this role

Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 2 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

iScala Support consultant1 Key Responsibilities

Functional Responsibilities

Support and manage iScala Finance modules including:
General Ledger (GL)
Accounts Payable (AP)
Accounts Receivable (AR)
Fixed Assets
Cash & Bank Management
Financial Reporting

Gather and analyze business requirements from finance stakeholders.
Configure and support finance-related workflows and business processes.
Support month-end and year-end financial closing activities.
Work on issue resolution, process improvements, and system enhancements.

Technical Responsibilities

Perform techno-functional analysis and troubleshooting.
Support interfaces, integrations, and data validations.
Work on:
SQL queries
Stored procedures
Data extraction and reporting
Batch jobs and reconciliation activities

Coordinate with technical teams for customizations and enhancements.
Support ERP data migration and validation activities.

Required Skills

Functional Skills

Strong understanding of finance and accounting processes
ERP finance process expertise
Financial reporting and reconciliation knowledge
Understanding of procurement-to-pay and order-to-cash cycles

Technical Skills

iScala ERP support and customization
SQL and database knowledge
Reporting tools and data analysis
Integration support and troubleshooting
ERP data migration and validation

Preferred Experience

Experience in managed services / AMS support environment
Experience working with global customers
Exposure to ERP integrations and automation initiatives
Understanding of ITIL/support processes

Soft Skills

Strong communication and stakeholder management
Analytical and problem-solving mindset
Ability to work independently in global delivery environments
Ownership and proactive support attitude

Roles & Expectations

Provide L2/L3 techno-functional support for iScala Finance operations.
Coordinate with business users for issue analysis and resolution.
Participate in enhancement, automation, and optimization initiatives.
Ensure timely resolution of incidents and service requests.
Support ongoing system stabilization and operational excellence initiatives.
Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).

Original posting on Jadeglobal's site ↗

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