Arrow Electronics

IT Service Desk Analyst I

Bangalore, Karnataka, India

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

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the posting

Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed. What You'll Be Doing A Tier 1 Help Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues. A help desk analyst spends most of the day performing remot…

Original posting on Arrow Electronics's site ↗

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