IT Support Specialist

• Hey there!
• We’re Fever , the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the role

We are looking for an IT Support Specialist for our team in Madrid who can help us support our employees all around the globe. The tasks consist on the following:

Service Desk & Helpdesk: Preparing laptops for new employees and provide onsite and remote support to our employees globally, both with Windows and macOS.

Plan, design and develop our IT environment and any processes that can be automatized.

Prepare the onboarding and IT material for new employees.

Manage our Google systems and licences.

Manage tech material

Support and maintenance of audiovisual equipment in meeting rooms.

Support our offices around the world.

Collaboration and maintenance of the quality and environmental management system.

Make proper use of the resources provided by the organization.

Carry out appropriate segregation of waste.

About you

+1 year of experience in a similar position.

Good communication skills in English and Spanish (other languages are welcome).

Experience installing and managing networks is desirable

Experience in a fast-paced environment would be a plus.

Desirable to have knowledge about Jira or other ticketing tools.

Be decisive and organised.

Love being part of a dynamic team in a growing company.

Benefits & Perks:

Attractive compensation package consisting of base salary

Opportunity to have a real impact in a high-growth global category leader

40% discount on all Fever events and experiences

Work in a location in the heart of Madrid. Home-office friendly

Health insurance

Gympass membership

English Lessons

Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the p ossibility to receive in advance part of your salary by Payflow.

Responsibility from day one and professional and personal growth

Great work environment with a young, international team of talented people to work with!

#LI-hybrid

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice