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Goodwill Industries Southern New England Inc

Job Coach F/T

North Haven, CT

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Hourly Pay Range: $19.85- $28.15

This position pays: $20.35/Hour

Why Work for Goodwill Southern New England?!

  • Referral bonuses
  • Retirement plan contributions
  • Tuition and gym reimbursement
  • Emergency assistance funds
  • Paid time off
  • And more depending on position!

SUMMARY

Perform diversified job duties to support assigned adult individuals with intellectual/developmental disabilities in their group supported employment situations. Duties will include provision of transportation services in Agency owned/leased vehicles as well as personal vehicle including transportation of individuals at beginning/end of service day to/from their residence which may extend the work day.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Work as part of the interdisciplinary team to assist individuals in identifying and making choices about their social, vocational, and behavioral goals. Maximize participation of individuals in all phases of program development and implementation. Within specified timeframes provide the necessary training and support to assist individuals in achieving their goals.

Train individuals to perform their essential work tasks in an appropriate and productive manner, specific to the workplace.

Provide on-going support, as needed, to insure enhanced job performance and satisfaction.

Act as the day-to-day liaison with the employer and co-workers to encourage integration into the workforce.

Ensure that employer’s production and quality control needs are met. This may require the job coach to complete actual work tasks, as appropriate.

Utilize approved behavioral management techniques to improve an individual’s ability to be included in community work settings.

Assess physical environment of all service locations, to include but not be limited to, 432 Washington Avenue, North Haven, community worksites, recreational facilities and other community settings, vehicles used for transport of individuals, and sidewalks, walkways, corridors, parking lots and other pathways used while escorting individuals to/from various locations, to avoid potential hazards, including those that may occur in crowded conditions. Report safety hazards to immediate supervisor or to appropriate personnel.

Provide transportation services to individuals on a daily basis, not limited to individuals in Community Employment Services programs, including transportation to/from home as more fully described below.

Provide required communication and documentation to meet agency, state, federal, and interdisciplinary standards and guidelines, including documentation of individual’s progress, goal attainment and/or barriers to goal attainment.

Use of computer to complete service documentation in program data management system, to include, but not limited to, goal tracking, completion of activity records, incident reporting, as well behavior tracking and health related monitoring, if applicable.

Provide disability awareness information, where needed, as a means to advocate for safe and accessible community resources.

Assist individuals with personal care needs as more fully described in the Physical Demands section of the job description.

PROVIDE INDIVIDUAL TRANSPORTATION AS REQUIRED, INCLUDING USE OF PERSONAL VEHICLE

Drive personal vehicle, minibus or van to transport individuals receiving services by performing the following duties:

Conduct Pre- and Post-Trip Inspections on Agency owned/leased vehicles in strict accordance with Agency policy. Document inspections and mileage (for each trip) and other reporting as required by the Agency and other regulatory requirements. Submit completed documentation to Transportation Coordinator and communicate any maintenance or safety concerns immediately.

Drive vehicle from individual or central loading area to job site, training location, or other destination according to assigned schedule.

Assist passengers into and out of vehicle as more fully described in the Physical Demands section of the job description. Assess physical environment of all service locations, to include but not be limited to, 432 Washington Avenue, North Haven, community work sites, recreational facilities and other community settings, vehicles used for transport of individuals, and sidewalks, walkways, corridors, parking lots and other pathways used while escorting individuals to/from Agency vehicles, to avoid potential hazards, including those that may occur in crowded conditions. Report safety hazards to immediate supervisor or to appropriate personnel.

Secure passengers' wheelchairs to restraining devices to stabilize wheelchairs during trip. Insure proper use of seat belts and other approved safety equipment for passengers.

Operate radio or similar device to communicate with base station or other vehicles to report disruption of service.

Service vehicle with fuel, as required.

Keep records of trips and document behavior of passengers via Program Incident Report.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma or G.E.D. plus one to three years related experience OR bachelor’s degree in related field.

LANGUAGE SKILLS

Ability to read and interpret documents such as individual files, evaluation reports, job descriptions, personnel procedures and safety rules. Ability to write professional reports that are grammatically correct and easily understood for referral sources or others outside of the Agency. Ability to clearly communicate, in verbal and written form, client status, problems, or needs.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. Ability to observe individual behavior, relate it to task being performed and make recommendations for change or modification if necessary. Ability to assist workers with appropriate social behavior to facilitate integration and inclusion. Ability to act as an advocate for workers.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Connecticut driver’s license in good standing. Ability to secure a Public Service License within ninety (90) days of hire. Job responsibilities may require use of personal vehicle. Current registration and automobile insurance must be maintained.

OTHER SKILLS AND ABILITIES

Ability to obtain approved certification in physical/psychological management training (i.e. PMT), CPR and First Aid.

PHYSICAL DEMANDS

T he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stoop, kneel, crouch. The employee is occasionally required to sit, climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Additional lifting requirements are more fully detailed below. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, a

Original posting on Goodwill Industries Southern New England Inc's site ↗

Listed on hirly, a job board. hirly is not the employer: Goodwill Industries Southern New England Inc is hiring for this role.

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